Purchase conditions



The ownership of this website, www.beatrizfurest.com (hereinafter Website) belongs to BEATRIZ FUREST, SL, B64458946 with address C/ Camp 63 ground floor, Local, Barcelona, ​​08022, Barcelona, ​​whose data is Volume 39400 , Folio 13, Section 8, Sheet B 343978, Inscription 3, in BARCELONA. To contact BEATRIZ FUREST, SL you can call 932 375 475 or the following email media@beatrizfurest.com .

This text, as well as the mention of others, regulates the conditions by which this Website and the purchase or acquisition of products and/or services are governed, from now on, Conditions. For these purposes, it is understood that the activity carried out by BEATRIZ FUREST, SL includes: sale of footwear.

Before accessing, browsing and/or using this website, the user has read the Conditions detailed below, in addition to the Legal Notice, the Privacy Policy and the Cookies Policy of BEATRIZ FUREST, SL. When using this Website or when requesting the acquisition of a product and/or service, the user is bound by the Conditions, informing the same that they could be modified, being responsible for consulting them each time they access, browse and/or use the Site. Web. Those that are in force at the time of requesting the product and/or services will be applicable.

For more information or questions about the Conditions, the user can contact BEATRIZ FUREST, SL through the information provided above.

The user declares to be over 18 years of age and to have the legal capacity to enter into contracts through this Website. Likewise, you assume responsibility for the correct use of the Website, extending to:

- Make use of the Website to make inquiries and legally valid purchases or acquisitions.

- Do not make any fraudulent purchases, informing the relevant authorities in the case of consideration of a purchase of this nature.

- Provide contact information in a truthful and lawful manner.


Users must follow the online purchase and/or acquisition procedure for the products and/or services of BEATRIZ FUREST, SL. Likewise, the user must complete and/or verify the information requested at each step, although before making the payment, they may modify their purchase information.

The communications, purchase orders and payments that intervene during the transactions carried out on the Website, could be archived and preserved in the records of BEATRIZ FUREST, SL with the purpose of constituting a guarantee and proof of the transactions, respecting the conditions security and current regulations, particularly taking into account the General Data Protection Regulation (RGPD), the Organic Law on Data Protection and Guarantee of Digital Rights (LOPDGDD) and the rights of users in accordance with the Legal Notice and Policy of Privacy of this Website.


All purchase orders received through the Website are subject to availability and/or that no circumstances or causes of force majeure affect their supply and/or the provision of the service. In the event of difficulties regarding the supply of products or their availability, BEATRIZ FUREST, SL undertakes to contact the user and refund the amount that may have been paid as payment. It will also be applicable in the event of not being able to provide the service.


The prices applicable to each product are those indicated on the Website, including taxes, unless due to legal requirements, especially in relation to Value Added Tax (VAT), a different issue is indicated and applied.

Delivery and/or shipping services are carried out through TRANSPORTE INTEGRAL DE PAQUETERIA, SA for national shipments and MAIL BOXES ETC EUROPA, SL for international shipments.

Prices may vary on this Website at any time, not affecting orders or purchases in which the user has received confirmation of the order or service.

Payment method and order execution

The customer may pay the amount of the order by choosing any of the following methods: credit/debit card, PayPal, bank transfer, payment in installments with Alma.

All operations that involve the transmission of personal or banking data are carried out using a secure environment, using a server based on standard SSL security technology, so that all information travels encrypted through the network. Likewise, the user's credit card data is entered directly on the bank's website, in the bank's Point of Sale Terminal (POS) and is not entered into any server of BEATRIZ FUREST, SL, nor registered.

Payment with VISA or MASTERCARD always requires the following data: the card number, the expiration date and the validation code, which matches the three figures on the back of the VISA or MASTERCARD card, guaranteeing the security of the transaction. This payment method is only valid on the website.

In the event that a purchase is charged improperly or fraudulently, the owner may demand the immediate cancellation of the payment, with debit and debit entries being made in the supplier's accounts as soon as possible. On the other hand, if the purchase has been made by the holder of the VISA or MASTERCARD card, and the demand for refund of the right of withdrawal or resolution is not a consequence, the cancellation of the payment is unduly required. In this way, the owner is obliged to BEATRIZ FUREST, SL to compensate for the damages caused as a result of the cancellation.

If a bank transfer is made, the order number, name and surname must be indicated in the subject, making the transfer within three days after the order confirmation date for validation. Payment must be made in euros. The client is responsible for all possible banking and exchange fees. In the case of bank transfers made outside of Spain, the bank of origin must be notified to take charge of the bank commissions and expenses, otherwise, BEATRIZ FUREST, SL could stop the shipment of your order by not receiving the amount. complete of the same.


Except for cases in which unforeseen or extraordinary circumstances occur, or are derived from the customization of the products, the purchase order will be delivered within 48 hours, according to the shipping method selected by the user, with a maximum period of longer than to 72 hours for international destinations, counting from the date of order confirmation.

In the event that BEATRIZ FUREST, SL cannot meet the delivery date, for any attributable reason, the user will be contacted to inform them of the circumstance, offering the possibility of continuing with the purchase by establishing a new delivery date or canceling the order. ordered with a full refund of the price paid.

If it is impossible to deliver the order due to the user's absence, it could be returned to the warehouse.

It will be understood that the order has been delivered when the user or a third party indicated by the user acquires possession of the material of the products, proving by signing the receipt of the order at the agreed delivery address.

In accordance with the provisions of Law 37/1992, of December 28, on Value Added Tax (VAT), purchase orders for delivery and/or provision will be located in the territory of application of Spanish VAT provided that the delivery address is located there, except for the Canary Islands, Ceuta and Melilla.


When the user purchases products through the owner's Website, they have the rights of withdrawal, return of defective products or shipping errors, and guarantees.

Right of withdrawal

The user makes a purchase through the Website, having the right to withdraw from the purchase within a period of 14 calendar days without the need for justification. This will expire once the period of time has elapsed in which the user or a third party authorized by the user, other than the carrier, acquires material possession of the goods acquired from BEATRIZ FUREST, SL through the Website. Likewise, it will also expire in the event that the goods that make up the order are delivered separately and the user or a third party authorized by the user, other than the carrier, acquires possession of the material of the last good that makes up the purchase order.

BEATRIZ FUREST, SL must be notified by the user to exercise this right, through the Website or through shop@beatrizfurest.com . Regardless of the means you choose to make your decision, you must clearly and unequivocally express your intention to withdraw from the purchase contract before it expires within the corresponding period. In it  Following link you can find the necessary right of withdrawal form model, which must be sent to the indicated email address.

In case of withdrawal, BEATRIZ FUREST, SL will reimburse the user for all payments received, including shipping costs with the exception of additional expenses chosen by the user, without undue delay with a maximum period of 14 calendar days from the date on which BEATRIZ FUREST, SL is informed of the user's decision to withdraw. The refund method will be the same payment method that the user used to make the initial purchase. The products can be returned to BEATRIZ FUREST, SL at C/ Camp 63 ground floor, Local, Barcelona, ​​08022, Barcelona, ​​with the return cost assumed by the user.

Return of defective products or shipping error

These are the cases in which the user considers that the product does not comply with the contract or purchase order, and must contact BEATRIZ FUREST, SL through shop@beatrizfurest.com immediately expressing your disagreement through the same means or the contact information provided previously. You will be informed how to proceed and once the products are returned, they will be examined to inform the user, within a reasonable period, if the refund or replacement is appropriate, within 14 days following confirmation of the refund or replacement of the product. article.


The user enjoys guarantees on the products purchased through the Website, with BEATRIZ FUREST, SL responsible for their lack of conformity within a period of two years from the delivery of the product.


BEATRIZ FUREST, SL will not accept any responsibility for the following losses, regardless of their origin, unless otherwise provided by law:

- Losses that were not attributable to any breach on your part.

- Business losses.

- Indirect losses that were not reasonably foreseeable by both parties at the time the contract for the sale of the products was formalized.

BEATRIZ FUREST, SL, limits its liability in the following cases:

- Apply all measures to provide a faithful display of the product on the Website, not being responsible for any minor differences or inaccuracies that may exist.

- It is not responsible for damages that come from the operation of the transport company, due to causes such as strikes, road delays, and others typical of the sector that result in delays, losses or theft of the product.

- Technical failures that, due to fortuitous or other causes, prevent the normal operation of the internet service.

- Will not be responsible for misuse and/or wear of the products that have been used by the user or for returns of erroneous products by the user.

- It is not responsible for any non-compliance or delay in the fulfillment of the obligations assumed, when due to force majeure events, being suspended while this period continues.


The user accepts that most of the communications with BEATRIZ FUREST, SL are electronic. In turn, you can contact BEATRIZ FUREST, SL through the contact information provided or through those provided on the Website.


The information or personal data that the user provides will be treated in accordance with the provisions of the Legal Notice and Privacy Policy, declaring that all the data provided is true.


The interpretation and execution of these conditions and all acts resulting from them will be governed by Spanish legislation, subject to the non-exclusive jurisdiction of the courts and tribunals. Likewise, as an entity attached to the Online Confidence and in the terms of its Code of Ethics, in the event of disputes that are related to online contracting and advertising, data protection and protection of minors, the user may resort to the extrajudicial resolution system of Confianza Online controversies ( www.confianzaonline.es ).

Merchants established in the European Union who provide online services, we make available access to the online dispute resolution platform, according to Regulation EU/524/2013, at the following link: http://ec.europa.eu/consumers/odr/


The user can send BEATRIZ FUREST, SL their complaints, claims or any other comments they wish to make to shop@beatrizfurest.com or to the address C/ Camp 63 ground floor, Local, Barcelona, ​​08022, Barcelona.

In addition, BEATRIZ FUREST, SL has official complaint forms available to consumers and users, who can request them from shop@beatrizfurest.com whenever.

You can download the previous contract conditions here .